Hey everyone! I'm having some serious issues with my PC crashing, especially when I play heavier games like Call of Duty or Fortnite. Here are my specs: I've got an i9 9900k, a 2080 Ti, 32GB of 3600 DDR4 RAM, two NVMe drives (2TB and 1TB), a 500GB SSD, and an 850W Corsair PSU, all set on a Z390 Aorus Master motherboard.
The crashes happen during intense gaming sessions—my screen freezes, goes black, and then I get an error that refers to a memory issue, but there's no blue screen of death, which makes it all the more frustrating. I've done a ton of troubleshooting: I've replaced the RAM, tried a new PSU, tested a new GPU (which I ended up returning), and performed memory diagnostics and reseating of components. Everything is up-to-date, and I've even done a fresh Windows install.
I'm really hoping it's not a serious hardware issue, as I've already tried everything I can think of. If someone else has dealt with similar problems and managed to fix it, I could really use your help! I'm feeling pretty defeated over here.
3 Answers
Based on the error code you're seeing (0xC000000e), it looks like there's a communication problem with one of your drives. Double-check which drive your games are installed on—I noticed you’ve got a couple of NVMe drives. If everything is on your 2TB Samsung, might be worth testing that drive for errors just in case it’s going bad. Sometimes, a failing drive can lead to these random crashes, so keeping an eye on that is key.
I’ve experienced similar crashes, and they usually boil down to running out of memory or a failing component messing things up. For me, one time a virus program was hogging my RAM, and after switching my OS HDD, the crashes stopped. Another time, it was a bad drive causing the issues. Ensure your drives are in good shape, and if possible, try running some diagnostics on your NVMe drives. It could be the root of your problem too.
First off, it sounds like you’ve done a lot of troubleshooting already, which is great. Have you managed to grab any dump files from the crashes? These are essential for analyzing BSODs. If you can access Windows normally or through Safe Mode, check the Minidump folder in C:Windows. If you find any dump files, zip them up and upload them to a file-sharing site so we can take a closer look. Also, consider changing the dump type to Small Memory Dump if you don’t have many files yet. That could help in gathering more data.
Thanks for the insight! Just to clarify, I have both Samsung 990 Pro NVMe drives, and currently, all my games and Windows are on the 2TB one. I did a disk scan, and everything seemed fine, but I’ll consider more thorough diagnostics just to be safe.