Hey everyone! I recently ran into a problem after updating Adobe Acrobat Reader to version 25.001.20531. Now, whenever I try to use the application, it's asking me to sign in. If I close the sign-in prompt, the whole app just shuts down. Since this is freeware for us and we don't have a subscription, this is pretty frustrating. I've had to uninstall the new version and go back to an older one. Is anyone else dealing with this issue on Win 11 24H2? I've temporarily blocked auto updates for now. Thanks in advance for any help!
7 Answers
Seriously, it takes forever to install as it is! If this sign-in thing sticks around, I might just switch to Foxit or another PDF reader.
We rolled it out through PDQ Deploy and it’s working fine for us, but we trimmed some of the extra Adobe services which might be the difference.
I just tried it on my home PC and it seems to be working fine without any sign-in prompts. Maybe it's a specific issue with certain systems?
Check out this thread I found with some possible solutions: [Link to thread](https://www.reddit.com/r/SCCM/s/jUbsjxFWvD). There are some resolutions mentioned that might help you out.
We're using that same version and haven't run into any issues. It might depend on how the software was installed or specific configurations.
Honestly, consider using Edge instead for PDFs. It’s a solid alternative that’s less complicated!
Forced sign-ins are the worst! I really hope this is just a bug from Adobe and not a new policy. If it keeps up, I might just switch to SumatraPDF or something similar.
That's super helpful! I'll give those solutions a try.