I've been having ongoing issues with my PC crashing unexpectedly. Initially, it would crash while playing Marvel Rivals, but I fixed that by tweaking some shader options. Unfortunately, the problem returned while playing Sekiro and Dark Souls 3. I read that it might be a power supply issue, so I replaced mine with a more powerful model, which seemed to help for a while. But now I'm seeing graphical artifacts like pink squares while watching videos, especially on Chrome. I thought my GPU was failing, but reverting to stable drivers helped. My recent gaming attempts have led to crashes during Nightreign, with at least three crashes per session. I've had a couple of BSODs and some freezes with buzzing sounds. I'm at my wit's end and can't tell if it's a hardware or software issue. Here are my specs: AMD Ryzen 5 5600X, MSI B450 motherboard, 16GB RAM, and Radeon RX 7700 XT GPU. I've attached a zip of some minidump files if they help. Can anyone give me a hand with this? Thanks!
3 Answers
It sounds like you're dealing with multiple issues here. First, make sure to gather those minidump files from C:WindowsMinidump. If you're unsure how to do it, try going into Safe Mode and then upload the files to a file sharing site. The more minidumps you can provide, the better insight we can get into the BSODs you’re experiencing.
From what you described, it looks like you might be hitting a DRIVER_POWER_STATE_FAILURE error. Sometimes it's linked to outdated or conflicting drivers, especially audio drivers like AtihdWT6.sys. Try updating all your drivers, especially audio ones from the AMD site, and make sure your BIOS is up to date. Checking your cooling and thermal paste can help too.
There are a couple of serious errors you've reported: DRIVER_POWER_STATE_FAILURE indicates a driver isn't responding in time, while WHEA_UNCORRECTABLE_ERROR points to potential hardware issues. I recommend checking your CPU temps with something like HWMonitor, running a RAM test, and ensuring your PSU is stable. Remember to check your power settings and maybe reset them to 'Balanced' in Windows. Finally, run the SFC and DISM commands to check for system issues.
Thanks for the detailed breakdown! I'll check the temps and run those diagnostic tools ASAP.
So you're saying it could be the audio driver? That’s interesting, I usually thought BSODs were mostly related to GPU issues.