Hey everyone,
I've been facing a lot of blue screen of death (BSOD) errors and freezing issues on my computer lately. This all started after I updated my BIOS and related components to fix some problems I was having with a new game. Although the game seems to run okay now, my PC keeps freezing or crashing with BSODs. I found an error code in the Event Viewer: 0x0000001a (0x0000000000000411, 0xffff813ffb08c8e8, 0x000000055fe4c820, 0xffff8100feefda90).
I'm not very tech-savvy, so I could really use some help figuring this out. I also can't find the dump file for the most recent crash, but I've attached the latest one here: [https://files.catbox.moe/iir5m7.zip](https://files.catbox.moe/iir5m7.zip).
2 Answers
Hey there! So, from what you mentioned, it looks like your memory might be the culprit, especially since the error code relates to memory management issues, specifically tied to a file called BEDaisy.sys that connects to the BattlEye anti-cheat system.
Here’s what I recommend:
1. Run the Windows Memory Diagnostic tool (type 'mdsched.exe' in the Run dialog).
2. Check your hard disk for errors using Command Prompt and the command 'chkdsk /f /r /x'.
3. Verify your system files with the 'sfc /scannow' command, followed by 'DISM /Online /Cleanup-Image /RestoreHealth'.
4. Ensure all your drivers, particularly for your graphics card, are updated.
5. Try disabling or reinstalling BattlEye directly to see if that resolves the issue.
6. Finally, if you're overclocking anything (like RAM), consider resetting to default.
Let us know how it goes!
To tackle your BSOD issue, you'll want to get a hold of those dump files since they give us insights into what went wrong. If you can access Windows or Safe Mode, check the C:WindowsMinidump directory for any dump files. Zip them up and share via a file hosting service like catbox.moe, as Reddit has issues with file uploads sometimes.
Also, consider switching your dump type to Small Memory Dump so you can have more logs for us to analyze. You can find a guide for that in the tutorials on forums like TenForums. Good luck!
Thanks for the insight! I did recently install a game that uses BEDaisy.sys, so that might be part of the problem. Also, I noticed that XMP is enabled in my BIOS—does that count as overclocking?