One of the ear pads has come loose from my Beats headphones. I believe the headphones are registered through my Apple account, but I'm not sure how to check the warranty or start a repair or replacement request. What's the correct process?
2 Answers
Use Apple’s official Beats repair page and choose “Get Started.” Sign in with your Apple account if prompted, then select the headphones and describe the damaged ear pad. If the product is linked to your account, Apple may already have the serial number; otherwise, you can find it in your device settings, on the original packaging, or on the headphones themselves.
Contact Apple Support and provide the headphones’ serial number. They can look up the device, confirm whether it’s still covered, and explain the repair or replacement options. You can start through Apple’s Beats repair and service page or the Apple Support app.
I thought there might be a website where I could check the coverage myself.