Hey everyone! I have an Acer Nitro 5 AN515-58, and it's been acting up lately. I came back from college and found out it won't boot up at all. When I hit the power button, the LED lights up blue for a few seconds and then goes dark, plus the keyboard backlight doesn't light up either. I tried draining the battery by holding the power button, but that didn't help. I contacted customer support, and they suggested my NVMe SSD was failing, so I swapped it with one from a friend's similar laptop. It worked for a little while but then went back to the same symptoms. Now it seems like the laptop can't even recognize the SSD. I've done some research online about POST (Power-On Self-Test) but I'm still in the dark about what's wrong. If anyone has any insights or solutions, I'd really appreciate your help!
3 Answers
Have you tried taking out the RAM and putting it back in? If you have more than one RAM module, you might want to test them one at a time to see if one of them is causing the issue.
You mentioned trying to drain the battery, but have you considered running it directly on a power adapter without the battery? I’ve had some luck with that before when troubleshooting strange boot issues.
I see you've tried a lot already, but just to clarify: when the technician looked at your laptop, did they remove the SSD and test it on another machine? Sometimes it's not just about swapping it out; it could be something with the motherboard or connections. And about that missing part below the heatsink, could it have anything to do with cooling or power delivery?

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