Hey everyone, I'm dealing with a frustrating issue after updating the BIOS on my MSI Tomahawk B350 motherboard. To give you some background, I was trying to upgrade from Windows 10 to Windows 11, but first faced some problems with the Windows updater. I attempted a few fixes recommended online, but nothing seemed to work, so I opted to update directly to Windows 11 instead. During the process, I had to enable secure boot and TPM, and I also converted my system disk from MBR to GPT using MBR2GPT. That was a bit tricky since I needed to use the command line for certain steps.
However, after updating my BIOS, I began encountering a BSOD with the message 'PAGE FAULT IN NONPAGED AREA' just about 30 seconds after booting into Windows. If it crashes three times in a row, it reboots to a recovery screen that shows error code 0xc00000001. I thought about downgrading the BIOS to the version from 2018, but it seems like I can't do that anymore.
I have two disks in my setup: a 128GB SSD for the system and a 1TB HDD. Prior to these updates, everything was working perfectly fine, and now I'm stuck. Is there any advice on how I can resolve this issue? I really want to get my motherboard working properly again but can't seem to get past these crashes. Any help would be greatly appreciated!
P.S. I did read the guidance on safe mode, and it doesn't crash there, so I do have access to my dump files if that helps!
2 Answers
First off, it's crucial to back up your data before making any BIOS changes or disk modifications in the future! Regarding your current issue, those BSOD errors can be tricky, but the first step usually involves gathering those dump files. If you can boot into Safe Mode without crashing, try navigating to C:WindowsMinidump. You might find several files there that can help track down the issue you're having. Zip them up and upload them to a file-sharing service like MediaFire or Catbox. This way, others can help you analyze them for more targeted advice!
It sounds like the BSOD might be related to an outdated driver, particularly the gdrv.sys file, which seems to be associated with a Gigabyte device. If you have any Gigabyte software or drivers installed, that's your culprit! In Safe Mode, you should be able to uninstall or update that driver. You shouldn’t lose video output because you've upgraded to a newer GPU, but remnants of older drivers can sometimes cause conflicts. Do clean up those drivers to give your system a fresh start!
You can check in Device Manager under Display Adapters and right-click on your GPU to see if there's an option to update the driver. If that doesn't work, uninstalling it completely might help too; then you can reinstall the latest version from the manufacturer’s site.