I've been dealing with some frustrating problems with my RTX 4090. My PC keeps freezing and then going completely black—it's not just the monitor failing, the whole system locks up! It feels like I should be seeing a BSOD, but there's no error code or crash dump, and nothing useful shows up in the Event Viewer. The only way I can get things back to normal is by doing a hard reset.
After some troubleshooting, I used DDU to uninstall the latest driver and rolled back to version 566.36. I tried some older driver versions and even the latest one (576.28), but the issue is still there. I've heard there's a bug in the newer drivers that messes up GPU temperature reporting, which could be causing overheating issues since the fans might not be kicking in properly.
Now I'm wondering if NVIDIA is responsible for any potential damage to my card, considering my warranty has expired. Is there any advice before I go ahead and test my setup with a different graphics card?
3 Answers
It sounds like you need to grab some dump files for better insight into the BSOD situation. If you can boot into Windows normally or even in Safe Mode, check in C:WindowsMinidump for any crash logs. Zip them and upload somewhere like catbox.moe or mediafire.com, since Reddit can be picky with links. Having multiple files helps a lot if you're trying to pinpoint the issue. Just make sure your settings are set to Small Memory Dump for future crashes too!
On the warranty issue, if you bought the card on launch day, that warranty should be around three years, expiring this October. Most GPU makers like ASUS offer similar warranties, but if you bought it from another country, you might want to check if they provide international warranty support.
Regarding the temperature bug with the drivers, I read that it was only a problem with driver revision 576.02 and it mainly created issues when waking from sleep mode. If your GPU is using its own fan controls, then it might not be related. You could have a separate hardware issue, like a faulty GPU. I think testing another GPU is a solid plan.
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