I've noticed something strange happening with my wife's HP Victus laptop lately. She's been hearing a weird sound from the speakers that resembles someone turning on a microphone or even blowing into it. It's happened a few times, but I only caught it once. When this occurred, I immediately disconnected the Wi-Fi and ran a Windows Defender scan, which didn't show any issues. The webcam light was off, and thankfully, there haven't been any signs of stolen data. Initially, I thought it might be related to a noisy wallpaper app she uses, but this happened when the laptop was still at the login screen. What steps can we take to check if her laptop is compromised? She's cautious about downloads, and Windows Defender hasn't flagged anything suspicious. Any advice would be appreciated!
5 Answers
It sounds more like an audio issue with the laptop rather than a hack. Normally, if someone hacked the laptop, they'd be misusing the accounts rather than just playing random sounds. Plus, since you haven't noticed any unauthorized access to her accounts, that’s a good sign. Still, if you're concerned, backing up data is a smart move.
Also, check if she has any apps like Discord running in the background that might cause audio issues. Sometimes it can be something simple like that.
Nope, she doesn’t have Discord or anything similar installed.
Lastly, check the volume mixer in Windows and see which apps are using sound. If you find any suspicious applications, mute them and see if the sound stops. I doubt it's a hack, but there could be an underlying issue needing a fix.
If you're still worried, try creating a new user profile on the laptop and see if the sound persists there. It could be easier to transition her to a new profile if the problem continues.
You should check where the sound is coming from. Is it from the laptop itself or external speakers? Also, see if it happens while charging. It might be worthwhile to Google her laptop model to see if others have reported any crackling speaker issues. Sometimes, it can just be a faulty speaker! Also, consider downloading Malwarebytes just to be safe and do a quick scan.
It's definitely coming from the laptop speakers, and it's usually plugged in since it's a gaming laptop.
That's a relief to hear! We've checked her accounts, and there's nothing suspicious yet.