Hey everyone, I'm dealing with a frustrating issue where I get a Blue Screen of Death (BSOD) almost every day on my Dell Vostro 15 3510. The error message I see is always related to a bugcheck: 0x00000124. I've tried a bunch of things to fix it, including running stress tests that result in the same error, updating all the drivers for my CPU, motherboard, and GPU, cleaning the fan, reapplying thermal paste on the CPU, and even reinstalling Windows. I've never overclocked my CPU. After crashing, I get the WHEA_UNCORRECTABLE_ERROR on the blue screen, followed by constant attempts to repair the BIOS, which just gets stuck in a loop. As a temporary fix, I have to either remove the battery and reconnect it or just wait until the next day to use it again. I suspect it might be temperature-related. I've added some minidumps and screenshots from my reliability history for reference. Thanks for any help!
1 Answer
I'm sorry to hear about your problems. That 0x00000124 error indicates a hardware issue and can often signal an internal CPU malfunction. It might be worth checking if your CPU is overheating or if there's dust obstructing the cooling. There’s a BIOS update that might help, so definitely check that out. If it doesn’t resolve your issue, considering a replacement might be your best bet. Good luck!
Just updated my BIOS. If that doesn't fix it (which I'm not counting on), what's my next option? Should I look for a used CPU or is it time to start looking for a new laptop?