I'm having trouble with HDCP errors while trying to watch Amazon Prime Video on my setup with dual monitors. My main monitor is an Optix MAG27CQ, and my secondary one is an Acer XF270H B, both connected via DisplayPort. When I unplug the Acer monitor, the HDCP issue disappears, even though the NVIDIA control panel indicates both monitors should be HDCP compliant. I'm puzzled because I can't stream Amazon Prime Video in HD. I tried searching online for solutions, but most of the info was confusing. Any help would be appreciated!
1 Answer
Hey! First off, check if both of your monitors work individually. Sometimes, the issue could be with the cable rather than the monitors themselves. If you're getting HDCP errors on one monitor, it might be worth testing the cables and looking for HDCP 1.2 support.
You might want to unplug your main monitor and see if the issue persists with just the second one. That could help determine if it's a monitor specific issue or something with the cables.
Are you asking if you can stream HD video on either monitor, or if they just work? If it's the latter, confirm that they're functioning individually. It's good to do a test without both plugged in to see what happens.