I recently reset my PC, and now I keep encountering a frustrating issue where it says, 'Your device ran into a problem and needs to restart.' This happens quite often, especially when my system tries to download the Windows Malicious Software Removal Tool x64, which leads to crashes. I've been troubleshooting this for days, and I'm at a loss. Any advice would be greatly appreciated!
2 Answers
It sounds like the reset process didn't go quite as planned. This can often lead to problems, including crashes during startup. As tough as it may be, I'd recommend going for a clean install of Windows to really sort things out. Just back up your important files first, then boot from a USB drive, delete the system partition, and install Windows fresh.
Definitely consider doing a clean install. After that, make sure to update your drivers, but stick to official sources straight from the manufacturer—skip any third-party driver updaters. Also, check that your system cooling is working properly, as overheating can lead to unexpected crashes.
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