I've been facing some severe problems with my dual boot Lenovo T14 Gen 3 AMD laptop over the last two months, including multiple BSODs, app crashes, kernel panics, and issues with waking from sleep. I attempted a fresh Windows installation, but during the setup phase, I encountered a garbled BSOD that really confused me. I've run all the built-in diagnostics from Lenovo—CPU, memory, disk testing, etc.—and everything seems fine. I also ran memtest86+ for a whole day with no errors. While I'd usually suspect a software issue because of the garbled BSOD, considering the other problems I've been having, I'm starting to worry it might be a hardware issue. I'm not sure what steps to take next—any advice?
2 Answers
It sounds like memory issues could be at play here since the BSOD looks corrupted, but normally you'd expect that to just be text corruption rather than an outright garbled display. Have you checked if you have any dump files available? If you do, it would really help to share them for a more accurate diagnosis.
To get a clearer picture of what's causing those BSODs, you'll want to gather dump files. If you're able to boot into Windows, you can check the C:WindowsMinidump directory for crash logs. If you find any, zip them up and upload them to a file-sharing site like mediafire.com—Reddit can be picky about links. Aim for a few dump files, and if you have just one, adjust your system settings to create small memory dumps as described in Microsoft's guide. This will help the community give you a better analysis of the problem!
I did run a lot of memtest and it didn’t show any problems. I shared a dump file in my original post, but now I’m seeing a different BSOD. It happened after waking my laptop and trying to open Firefox. I’ll update with that dump file shortly!