Hey everyone! I'm an intern in the IT department and I'm trying to input the Google Asset IDs for our Chromebooks into the Snipe-It database. However, I keep getting this annoying error message saying that the model ID field is required. I double-checked to ensure that every device has a model name and number, but I'm still facing the issue. Any advice would be greatly appreciated!
3 Answers
Make sure to check for any extra spaces before or after your model names in the import file. That little detail tripped me up a few times!
Have you tried asking someone in your department for help? They might have encountered this issue before and could provide a quicker solution.
Also, it might be helpful to read through the Snipe-It manual regarding import issues. I thought I knew everything, but it cleared up several things for me!
Oh wow, I thought I had read the whole thing by now, thank you!