I've recently started experiencing problems with my new mouse disconnecting from my laptop, and I believe it's a software issue tied to Windows 11. The odd thing is that when my mouse disconnects, my wireless Bluetooth earbuds also drop out, indicating this might not just be a mouse problem. My settings show a 'Driver error' for the earbuds, and replugging the mouse only provides a temporary fix. For the earbuds, I have to restart my laptop. Notably, I don't hear any disconnect sounds indicating that the devices have lost connection, but the LED on my mouse goes off. This driver error consistently occurs right after the mouse disconnects, which can't be a mere coincidence.
2 Answers
Consider doing a complete reinstall of Windows if you're still having issues. If the problem persists, it could indicate a hardware issue, potentially with your motherboard.
I get that reinstalling can be a hassle, especially if you have important files. Have you tried updating your drivers or checking the power settings for your USB ports? Sometimes they can power down to save energy and cause disconnects.

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