I need some serious help. I'm not very tech-savvy, but here's what happened: My computer crashed three times when I tried to start it up today. Finally, it booted, but then Bitlocker asked me for the recovery key. I have the key, but I can't type it in. I'm stuck because I don't have another keyboard to use—this all happened on my laptop, an ROG Strix gaming model from 2023. Anyone know how I can get around this?
2 Answers
The easiest fix is to grab a cheap $5 keyboard from a nearby store and plug it in to type your recovery key. Just remember, the key is all numbers, so no letters are needed!
I'm on a call with Microsoft support, and they mentioned my device might have been hacked. What should I do now?
I had a similar problem where my laptop froze when on battery and had startup issues. I took my 2021 G15 to a repair shop, but after a month, they still couldn't figure it out! You might need to consider bringing it in for professional help if this keeps happening.
Thanks for the tip! Quick question, though: where exactly do I plug the keyboard into on my laptop?