Hey there! I've been experiencing some frustrating BSOD (Blue Screen of Death) issues lately, specifically related to Bad_Pool_Caller and Kernel_Heap_Mode_Corruption, especially when I try to open a game. I've attempted various fixes, but nothing seems to work. Does anyone have an idea of what might be causing these errors? By the way, here's the latest dump file I got: [https://files.catbox.moe/w7y79x.zip](https://files.catbox.moe/w7y79x.zip). Just to provide more context, here are my specs:
- CPU: AMD Ryzen 5 2600
- GPU: AMD Radeon RX 6600
- RAM: 16GB DDR4 3200MHz
- Storage: 1TB SSD Crucial P3 M.2 2280 (this was installed a few weeks ago)
4 Answers
To diagnose BSOD issues effectively, you'll need to collect several dump files from your system. If you can boot into Windows normally or even in Safe Mode, check the C:WindowsMinidump directory for any crash logs. You can zip them up and upload them to a file-sharing service like catbox.moe or mediafire.com and share the link. It's helpful to have multiple dump files, so if you only have one, follow this guide to adjust your system settings to create a Small Memory Dump instead.
It sounds like you might have some StoreMI components causing these problems. Check your Apps & Features list for anything related to StoreMI and uninstall it if you find it. You should also look in Device Manager under the Storage controllers section and see if there are any StoreMI entries there.
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