Hey there! I'm reaching out because I've been dealing with some really frustrating issues after installing the Battlefield 6 open beta a couple of weeks ago. To play the game, I had to enable Safe Boot, which led to a BIOS update and also an update for my GPU drivers through the AMD software. At first, I could play the game with no issues, but shortly after, I started experiencing multiple Blue Screens of Death (BSOD) that seem to happen randomly—sometimes while I'm logging into Windows, and other times when my PC is just sitting idle.
The BSOD messages are different each time but always have this odd visual glitch where it looks like the screen is split, showing the BSOD on the top and a messed-up version of what was there before on the bottom.
I've tried a lot of troubleshooting steps: restoring to a time before the game, cleanly reinstalling the AMD drivers, updating the BIOS again, testing my RAM, performing Windows repair tools like chkdsk and sfc, and even reinstalling Windows—all with no effect on the BSODs. I've run a memory diagnostic which reported no errors, and the latest BSOD dump files I'm analyzing with BlueScreenViewer keep pointing to "ntoskrnl.exe." I'm unsure what else to do! Any advice on how to get to the bottom of this?
1 Answer
It sounds like you’ve done a lot of solid troubleshooting already! Since your BSODs are inconsistent but happen often when your system is under light load or idle, it could potentially indicate issues with your CPU, especially given that you mentioned that the crashes have been happening on the same core. Sometimes Ryzen 3000 CPUs can develop faulty cores, which could explain this strange behavior.
Have you checked your BIOS settings? If there’s an option to disable C-states, it might be worth a shot to see if that helps stabilize things. It could reduce how often the CPU scales down its power usage and might mitigate crashes until you can identify other potential issues. Additionally, you might want to consider disabling the suspected core using Ryzen Master. It’s common for users who have faced similar issues to find disabling one or two cores can lead to fewer crashes. Good luck!
Thanks for the tips! Disabling cores sounds complicated, but I'm willing to try anything at this point. Do you think the BIOS updates might have played a role in this problem?