I recently updated my MacBook Pro, and during the process, I was prompted to sync with iCloud. I assumed this would just back up my files, but then all my folders showed iCloud symbols. Trying to fix this, I opted to unsync, and I ended up wiping everything from my Mac without any warning that I could lose data. Now, months of important work documents and investment details seem to be lost. I've already reached out to Apple support for help, but I'm at my wit's end. I've checked my iCloud Archive, recently deleted files on my Mac and iCloud, and even though I found some files, many are unusable. I can't afford professional data recovery. I'm really desperate and would appreciate any advice on how to recover my missing files or prevent this from happening again.
4 Answers
That’s rough! But next time, just a tip: always double-check what you’re clicking on with syncing options. iCloud can be a little confusing. If you exhausted Apple Support options, you might have to consider data recovery services, but I know they can be pricey!
I feel for you! It’s frustrating for sure. I’ve learned the hard way about backing things up. Apple really needs to clarify these sync/delete options—it's not always obvious what to do. Just remember, if it's not in iCloud, it might be pretty much gone.
Honestly, they really should simplify this. I've gotten an external SSD to keep my stuff safe in addition to the cloud. Nobody ever thinks it’ll happen to them until it does, so you aren't alone!
It sounds like you really hit a snag there. While iCloud syncing should merge your data, it sounds like something went awry during the process. Unfortunately, if you didn't have backups, it can get tricky. It's a good reminder of how crucial it is to keep backups on external drives or a different cloud service just in case. Have you checked everywhere in iCloud? That might give you a glimmer of hope.

Yeah, it’s super stressful when tech fails us. I definitely think investing in an external drive for backups is worth it if you had important work.