My friend just built a new PC, but he's having trouble getting the Wi-Fi to work. He made sure to plug in the Wi-Fi antenna and has downloaded all the necessary drivers, but nothing seems to connect. His motherboard is the X870 EAGLE WIFI7, and he's pretty sure he followed all the setup instructions. What could be going wrong?
6 Answers
Make sure he's running Windows 11, as Wi-Fi 7 isn't compatible with Windows 10. It might also help to double-check that the right version of the motherboard drivers was downloaded. Sometimes, it's easy to mix those up.
Check if the Wi-Fi card is properly seated in the PCI slot. Also, some Wi-Fi cards need a USB connection to be plugged directly into the motherboard, so double-check that too.
Make sure you've downloaded the WLAN drivers from the motherboard support page, along with chipset drivers. If he's using Windows 11, check that Wi-Fi is enabled in the BIOS. Also, the Wi-Fi network card should appear in Device Manager—look for any yellow exclamation marks or other weird icons, and ensure airplane mode is off.
Confirm that the correct drivers were installed because there are two different versions for the motherboard—one with a MediaTek Wi-Fi card and another with a Realtek card. It's crucial to get the right one.
First, can you clarify what you mean by 'not working'? Are you not seeing any Wi-Fi networks, or is it just failing to connect? Getting a bit more specific can help narrow it down.
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