So, I was gaming today and suddenly my laptop crashed, leading to a blue screen. After rebooting, I noticed that all I could find was my integrated graphics and no sign of the Nvidia GPU. I've tried several troubleshooting methods I found online, but nothing seems to work. In Device Manager, it wasn't showing up at all, but after enabling 'show hidden devices,' the GPU appeared, yet I can't interact with it. I attempted to download and install the Nvidia driver, but that failed too. The weirdest part is that I can't even see the GPU in the BIOS. Has anyone dealt with something similar? Should I just take it to a professional, or is there something else I can try? I'm using a Predator Helios 300 laptop, so any advice would be appreciated!
1 Answer
It might be toast, especially since it's a laptop. If you're comfortable, you could try opening it up to reseat components and clean out any dust. Make sure everything looks good inside. If that doesn’t help, though, it could be a sign of a more serious issue.
I already opened it up, removed the heat sink, and checked the GPU. It looked fine when I checked it a few weeks ago.