I recently reset my laptop and used the cloud download option to reinstall Windows. However, every time I turn it on, it just stays on the loading screen with spinning dots before it powers off and restarts. I'm not sure how to fix this issue. Any suggestions?
2 Answers
It sounds like your laptop might be stuck in a boot loop. When you were installing Windows, did you remember to unplug the USB drive once the installation began? If it still tries to boot from the USB, that could cause this issue.
Sounds like a frustrating problem! If your laptop was stuck at 35%, maybe it didn't complete the installation properly. You might want to try booting into recovery mode and see if you can troubleshoot from there.

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