Help! My Laptop Keeps Crashing Due to ntoskrnl.exe in Windows 11

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Asked By TechieGuru92 On

I'm facing a frustrating issue where my laptop crashes every few minutes, but surprisingly, it doesn't happen while I'm running games. In fact, I have to keep a game running in the background just to prevent the crashes. I believe ntoskrnl.exe is involved, and I've collected some dump files for analysis. Any help would be appreciated! Here's the link to my dump files: [Download here](https://www.mediafire.com/file/ybfvkjfpv6zsujr/042125-11187-01.zip/file).

3 Answers

Answered By HelpDeskHero On

Here's the dump file I'm working with—it was created with the driver verifier activated. You might want to run that if you haven't yet; it could give us some insight: [Download my dump file](https://www.mediafire.com/file/sg6blslcri18d6h/0421256-10046-01.zip/file). Let's see if it sheds some light on the problem!

Answered By LaptopWhisperer57 On

The repeating crashes could be related to how your system handles power transitions, like the CPU not managing its cores properly. Has this been a long-standing issue, or did it just start happening? Even a small change might have triggered it. If you're getting different results now, those details can really help us!

Answered By FixItFred89 On

It sounds like you might be dealing with some BSOD (Blue Screen of Death) errors. To help us analyze what's wrong, try to find the dump files on your PC. They are usually located in C:WindowsMinidump. If you find them, zip the folder and upload it somewhere easy to share, like mediafire or catbox.moe. The more dumps we have, the better we can diagnose the issue!

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