Hey everyone, I really need some help! I've been dealing with constant crashes on my Dell G5 laptop for about two years now, and I'm at my wit's end. It's got a Ryzen 7 4800H processor, AMD Radeon RX 5600M graphics, 16GB of RAM, and a 457GB SSD. The crashes started one day out of nowhere, showing me different BSOD error codes like "IRQL NOT LESS OR EQUAL," "KERNEL SECURITY CHECK FAILURE," "KMODE EXCEPTION NOT HANDLED," "CLOCK WATCHDOG TIMEOUT," and lots more.
Initially, I tried to ignore the BSODs, but I couldn't take it anymore. I attempted a bunch of fixes but had no luck. I reset my laptop and even reinstalled Windows multiple times, both through the original installation and a USB stick. I tested the RAM and SSD, and everything checked out fine. I tried using just one stick of RAM, but the crashes kept happening. I also updated to Windows 11 and even rolled back my BIOS due to more frequent crashes after the update.
I took some time to analyze the minidump files with WinDbg, which suggest the issue might be driver-related. But honestly, I'm really frustrated with this whole process and could use some guidance. Please help!
2 Answers
First off, getting the minidump files is crucial for analyzing the BSODs. If you can boot into Windows, check the 'C:WindowsMinidump' folder for any dump files. Zip them up and upload them to a file-sharing site like catbox.moe or mediafire.com. Having multiple dump files can really help pinpoint the issue.
And remember to follow this guide to set the dump type to Small Memory Dump: [Windows 10 Minidump Configuration Guide](https://www.tenforums.com/tutorials/5560-configure-windows-10-create-minidump-bsod.html).
It sounds like you might benefit from a complete fresh start. Try securely wiping your SSD and do a clean install of Windows 11. After all the updates, make sure to install the latest drivers directly from the manufacturer’s website. Factory resets can sometimes leave issues behind, so starting from scratch might reveal whether it’s a software or hardware issue.
Thanks for the advice! I did perform a clean install, but soon after, I ran into crashes again. I also changed the RAM and installed the latest AMD drivers. Could I have messed up the installation process? What should I try now?