I was immersed in a game of Sekiro when I noticed that the lights on my keyboard went out. I managed to turn them back on, but after playing for a bit, I stepped away for a moment. When I returned, my laptop just shut down unexpectedly. Now it won't turn on at all, and even when I plug it in, there are no lights appearing. This has actually happened before with my MSI Thin 15 B12UCX. It's been about three hours since this incident. Is there any way to troubleshoot or fix this?
3 Answers
It sounds like your laptop might be experiencing a hardware issue, especially since it won’t turn on at all. First, try holding down the power button for about 10-15 seconds to see if that does anything. If there's still no response, it could be a problem with the battery or the power supply. Check if the charging light comes on when plugged in, as that might give more clues.
Three hours without any power is pretty concerning. If you haven't already, you could also remove the battery (if it's removable) and try powering it on with just the charger connected. Just be careful not to damage anything.
Yeah, if the laptop is completely unresponsive, it might be worth checking the power adapter and the connection. Sometimes the charging cable can wear out or the port can get loose. If possible, try using a different charger or see if a friend has a similar one you can test. But if it’s a recurring issue, there might be an internal component that needs servicing.
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