I'm having a tough time with my laptop. It won't connect to the internet at all, and despite following several tutorials, nothing seems to work. Out of desperation, I factory reset the laptop, hoping it would fix the issue. Now I'm stuck at the Windows setup screen where I need to connect to WiFi, but it still won't connect. I'm not tech-savvy at all, and as a broke student, I really don't want to pay someone to fix it. Can anyone help me? Let me know if you need more details!
2 Answers
First, you'll want to determine whether the problem is hardware or software. It could be a dead Wi-Fi card or just a driver issue. I suggest finding someone else's computer to create a bootable USB with a live OS like Ubuntu. Boot your laptop from that USB and check if Wi-Fi works there. If it does, you’ll need to do a clean install of Windows. If it doesn’t work, your Wi-Fi card might be dead, and you could either replace it or get a USB Wi-Fi card, which is usually easier and cheaper.
That's odd! If your hotspot works but no other Wi-Fi networks do, you might want to check the drivers. Can you roll back your Wi-Fi driver from the Device Manager? I had a similar issue with my Lenovo laptop after a clean install, and rolling back to the default drivers fixed the connection.
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