Hey everyone! I'm not super knowledgeable about hardware or graphics drivers, so I could really use your help. I recently got a new PC with a GeForce RTX 5070 Ti, and I use it with two monitors: a new Alienware and an older Dell. Today, my Dell monitor suddenly went black while I was working. I checked the Nvidia app and saw there was a new driver update available, so I started installing it. But then my Alienware monitor went black too. After a few minutes, I had to force restart my PC. Now, the Alienware monitor turns on but just shows a loading screen. I can hear Windows booting, but I can't get to the login screen. Both monitors and cables work fine with my laptop, so they're not the issue. Any advice on how to fix this? Thanks for your help!
2 Answers
It sounds like a bios update might help! You should try updating your motherboard bios first. If that doesn’t work, you can use a tool called DDU to completely uninstall your GPU drivers and then reinstall them. Alternatively, consider rolling back to a previous driver version that was stable for you.
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