I'm having trouble getting my new PC to start up. It keeps crashing and showing BSOD errors that alternate between 'DPC Watchdog Violation' and 'Kernel Mode Heap Corruption'. I can't even update my drivers without it crashing, and it's currently stuck on a restart screen. Has anyone experienced this or have solutions?
3 Answers
Just a quick question: did you buy this PC prebuilt or did you assemble it yourself? Sometimes that can help narrow down hardware issues. If it’s a prebuilt, could be something loose inside or a faulty component.
You need to grab some dump files for a better analysis of the BSODs you're encountering. If you can access Windows—even in Safe Mode—you should check the C:WindowsMinidump folder for crash logs. Zip up any dump files you find and upload them to a file sharing service like catbox.moe or mediafire.com. The more dump files you have, the easier it is to diagnose the issue. If you only have one or few files, upload those and then follow some guides on setting up Windows to capture more records, like the Small Memory Dump option.
Sounds like you might be dealing with a hard drive issue. I had a similar problem, and after some random unplugging and plugging back in—don’t ask—I managed to get my PC to boot. It’s not ideal, and I wouldn’t recommend it as a permanent fix, but sometimes reseating the drives helps too.
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