I'm using an XPS 15 9520 with Windows 11 and an NVIDIA 3050 Ti. For the last few days, I've been facing frequent blue screen crashes, mostly DRIVER_POWER_STATE_INTERNAL failures, and occasionally VIDEO_MEMORY_MANAGEMENT_INTERNAL errors. After checking the dump files with WinDbg, it appears the crashes are linked to the NVIDIA driver (nvlddmkm.sys). I've attempted to update my drivers both via the NVIDIA app and by manually downloading the latest versions, but they keep uninstalling themselves. After the installation supposedly finishes, the app still shows that there are no drivers installed, and sometimes my laptop crashes right after. I've ensured my Windows 11 is up to date, even hard resetting and reinstalling Windows, but nothing has worked. With finals week coming, I'm really worried about getting my project done under these conditions. I've uploaded the dump files here: https://www.mediafire.com/file/5uyonr42mm2lowu/dumpzip.zip/file.
4 Answers
To solve your issue, start by gathering those dump files since they provide critical insights for diagnosing BSODs. You can check for dump files in the C:WindowsMinidump folder. If they exist, copy that folder to your desktop, zip it up, and upload it to a file sharing site like MediaFire or Catbox. This will help you get more targeted assistance regarding the crashes.
Have you tried using Display Driver Uninstaller (DDU)? It’s a handy tool that allows you to cleanly uninstall your graphics drivers. This might fix your update issue and help when you reinstall the drivers after using DDU. Just make sure to run it in safe mode for best results.
It sounds like your GPU might be facing power management issues based on the errors you've encountered. Since you've tried reinstalling both the drivers and Windows, consider temporarily disabling the 3050 Ti in the Device Manager, and rely on the integrated GPU for your finals. Just be cautious as it might change after a reboot. But if your laptop has been stable when the NVIDIA drivers are disabled, it could help you get through the week.
Disabling the GPU in Device Manager should keep it disabled even after reboots, so it’s a good short-term solution while you handle your project. Just keep in mind, if you need to do any graphically demanding tasks, you might want to reactivate the NVIDIA driver when you're finished with your finals.
Related Questions
Lenovo Thinkpad Stuck In Update Loop Install FilterDriverU2_Reload