I've got a 2TB Kingston NVMe M.2 SSD that's less than a year old, and it suddenly stopped working. It's my D drive, which contains all my valuable photos and videos. This issue started right after a Windows update, and now whenever I boot up my PC, it asks to scan for disk changes but only recognizes my C drive. To troubleshoot, I bought a Type C to NVMe connector to rule out any problems with my motherboard's M.2 slots. I've also switched the slots around, but my D drive remains unresponsive. I updated my motherboard's BIOS, but the drive doesn't even show up in the boot menu. Does anyone have any suggestions on what to do next?
5 Answers
It’s tough, but Windows probably didn’t cause the drive failure; it’s just coincidental. SSDs can fail on their own. If you need reliability, consider investing in Samsung PRO SSDs in the future. Remember, you should really keep backups in case something like this happens again. The data on your SSD might still be recoverable, but professional recovery services can be pricey, often around $3500.
Just remember, drives do fail, and backups are key. Even with reliable brands, always have your important files saved somewhere else just in case.
If everything else fails, you might want to look at getting a warranty replacement from Kingston, especially since it’s not that old. They should cover it under warranty if it’s defective.
You should definitely consider using Linux. Create a bootable USB drive with a Linux distro like Mint. Boot from it and see if you can access your SSD and possibly recover any files.
You might want to check if it’s a known bug with a recent Windows update that could've caused the issue. There were reports not too long ago about certain updates bricking SSDs. If so, try uninstalling the update from your history to see if it brings the drive back.
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