Help! My Outgoing Emails are Being Marked as SPAM

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Asked By TechieCat92 On

Hey everyone! I'm managing a WHM/cPanel server that hosts around 13 domains. One of these domains, smith.me, is my personal email address ([email protected]). The issue I'm facing is that SpamAssassin keeps flagging nearly all my outgoing emails as SPAM. I'm seeing high scores, around 10, with issues like DOS_OUTLOOK_TO_MX, FSL_BULK_SIG, KAM_DMARC_NONE, and others. I adjusted my outgoing score limit through WHM to 8, while the logs suggest it only needs a score of 5. I believe my SPF and DMARC settings are correct, but this whole situation is seriously frustrating! Any help would be greatly appreciated!

3 Answers

Answered By ServerGuru99 On

It sounds like your SPF settings might not be configured correctly. Those error messages are a red flag for that. You might want to double-check your DNS settings to ensure everything's pointing right.

MaybeEmailWizard -

Thanks for the tip! I ran an SPF check on mxtoolbox, and it seems fine. I did notice an interesting detail though: emails sent from Roundcube work perfectly, but those sent from Outlook on my PC get flagged as SPAM.

Answered By DkimMaster On

I always say, whenever I change DKIM or SPF, I make sure to send a test email to confirm that everything is working. It’s a good rule of thumb if you're troubleshooting.

EmailWhizKid -

Nice link you shared! After testing, everything seems to pass. But I’m still confused: Roundcube sends fine, yet Outlook gives me the SPAM issues. What’s going on?

Answered By CautiousSender On

This might not be a specific support forum, but using your domain smith.me, there are definitely some setup issues affecting email deliverability. Just a heads up!

TechieCat92 -

Haha, don’t worry! That’s not my real domain! But appreciate the concern!

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