I've been facing some frustrating issues with my new computer that keeps crashing due to Blue Screens of Death (BSOD). The most recent error was a memory management bugcheck (0x0000001a). I've tried troubleshooting by running DISM and the sfc scannow command, which both indicated that there were no errors found. However, when I scan my SSD through its properties, I still receive a warning saying "we found errors on this drive. To prevent data loss, repair this drive now." I've had a total of five BSODs in the span of 24 hours according to the logs from BlueScreenView. I'm relatively new to computer repairs, so I would really appreciate any guidance on how to fix these issues. Thanks in advance!
2 Answers
To accurately analyze the BSODs, you'll need to locate your minidump files. If you can boot into Windows normally or via Safe Mode, check the C:WindowsMinidump directory for any files. If you find them, zip the folder and upload it to a file-sharing site like catbox.moe or mediafire.com. Collecting multiple dump files will help diagnose the root issue better. Make sure to also configure your system to create small memory dumps so you have more data to work with going forward!
It sounds like you might be dealing with storage issues, particularly related to your page file. If your dump files point to storage errors, you may need to identify which drive your page file is located on. Run this command in PowerShell to find out: `Get-CimInstance -ClassName Win32_PageFileUsage -Property *`. The drive where the page file is located is likely the culprit.
What should I do once I figure out where the page file is? Re-upload the info?
Is there a specific way to zip those files? I'm not sure how to do that.