I've been having a really frustrating issue with my computer lately. It freezes, goes to a black screen, and then restarts, giving me a bugcheck error: 0x00000116. I tried a clean driver install using DDU, but the crashing continues, especially when I'm browsing with Chrome. I'm really at my wits' end here! Anyone have any ideas on how to diagnose and fix this problem? Here's the error detail: "The computer has rebooted from a bugcheck..."
2 Answers
I get that! It seems like a persistent issue where Chrome is causing the crash. Have you noticed if it crashes just with Chrome open, or does it require active usage? If it’s only happening with Chrome, it could be related to an extension or possibly a specific website that’s triggering it. In any case, try resetting Chrome or disabling extensions one by one to see if that helps.
Have you tried using different browsers like Edge or Firefox to see if it crashes there too? Also, does it happen only when you're on certain websites, or is it completely random? So far, that could help narrow down the cause. Sometimes, crashes can also occur when other applications are running, such as games or even Excel. Just trying to figure out if it’s an issue with Chrome specifically or something more systemic.
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