I'm having an issue on my PC where it restarts with the Stop Code: DRIVER_POWER_STATE_FAILURE(0x9F) while I'm playing Spider-Man: Miles Morales. Before the restart, I notice that my mouse stops working. Has anyone experienced this, and can you help me troubleshoot?
1 Answer
It sounds like your PC might be struggling under load. Does this crash happen immediately when you start the game, or after playing for a while? If it’s after some time, how long does it usually take? Also, what hardware are you rocking—especially your GPU, CPU, and power supply? You might want to run a stress test to see if your PC crashes with heavy usage outside of gaming too. Furthermore, since you mentioned the mouse disconnects before the crash, it could be worth trying a different mouse or checking for any USB devices causing a freeze. Firmware updates could also help, so keep that in mind!
After about 2 minutes, the mouse disconnects, and then it crashes. This happens every time. My specs are Lenovo LOQ with AMD Ryzen 5 7235HS and an NVIDIA RTX 3050A 4GB. Oh, and I'm running the game from an external hard drive.