Help! My PC Won’t Load Anything After Starting Up

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Asked By TechWizard42 On

I've had my PC for nearly two years without any issues, but suddenly, it won't load anything after I get to the desktop. I'm a high school student and haven't had time to use it lately, especially with final exams coming up. Today, I logged in to update one of my favorite games, but nothing works right. If I try to open a game, it loads briefly but then stops. Even Google searches just hang and take forever. My internet is fine on other devices, so I doubt it's a Wi-Fi problem. I bought this PC pre-built and don't know much about troubleshooting. I've been trying various things like restarting and unplugging it for over 10 hours, but nothing helps. I'm really worried it might be a serious problem. Can anyone help?

2 Answers

Answered By FixItFelix On

You might want to try running some system checks. Open the command prompt as an administrator and type `sfc /scannow`. This checks for system file corruption. After that, you can reboot and run `dism /online /cleanup-image /restorehealth`. These commands should help repair any damage if that's the issue.

TechWizard42 -

I tried running `sfc /scannow`, but it said I need to be an administrator to use it. I’m really not sure how to use the command prompt. Can you give me some guidance?

Answered By PCFixer123 On

It sounds like your operating system might be corrupted, or there could be a virus or failing hard drive. If you can access the command prompt, try entering `shutdown /r /o`. This should take you to the Windows recovery options where you can see what’s going on. Just a heads up, though, if you choose to reformat, you might lose everything on your drive, so make sure you’re prepared for that.

TechWizard42 -

I can get to the recovery options, but honestly, I have no idea how to navigate them or what to select. I'm really lost with this!

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