I just powered on my school laptop, which is an UNOWHY y13 running Windows 11, and I noticed I can't connect to WiFi or Bluetooth anymore. It's crucial for me to use this laptop for projects, and now I can't access Google or even do any updates. I really need some assistance to get this resolved. Thank you!
2 Answers
Honestly, since it’s a school laptop, your best bet is to reach out to the school IT department. Just let them know that there’s an issue with the Wi-Fi drivers and that both the Wi-Fi and Bluetooth aren’t working right now. They should be able to sort it out for you!
First, check if Windows is recognizing your network adapters. You can do this by going to the Network and Sharing Center: Control Panel -> Network and Internet -> Network and Sharing Center. From there, click on "Change adapter settings" to see if your Wi-Fi and Bluetooth adapters are listed. If they’re missing, it could mean Windows isn't detecting them. A quick restart might help as well!
I tried searching for "change adapter settings", but I couldn't find it. Thanks for the suggestion anyway!
I guess I’ll have to do that then... Thanks for the heads-up!