I'm really upset right now because it seems like half of my friends have disappeared from Snapchat. The issue started when I tried to open a snap but it just kept showing the same one without actually opening it. After I restarted the app, I noticed that all the friends I hadn't chatted with in the last hour were gone, which means all my streaks are lost too. Some of them still show up in the 'my friends' tab, so I'm confused. I also rebooted my phone, but nothing changed. What should I do to fix this?
1 Answer
It’s understandable to feel upset about losing connections on Snapchat, but there are a few things you can try. First, make sure to reboot your phone if you haven’t already. Next, check if there are any known outages or issues with the app. If that doesn't help, uninstalling and reinstalling Snapchat could do the trick. Just make sure your memories are saved before you do that!
Thanks for the advice! It’s just really overwhelming losing touch with friends. I appreciate the help!