I've been dealing with a frustrating issue since yesterday: I can't find the WiFi option on my device. I've tried everything I could think of, like resetting drivers, using command prompt methods, and checking in device manager and control panel, but nothing seems to help. Microsoft support suggested that my drivers might not be compatible and directed me to Asus support. Unfortunately, I only got a chatbot response from Asus, and their service hours are currently unavailable. What can I do to fix this problem?
4 Answers
It’s possible that the drivers for your WiFi chip haven't been updated, especially if you have an older laptop. Sometimes they don't support the latest protocols. Check if your drivers for things like 802.11ac or 802.11ax are up to date.
Have you tried checking your device manager? If you can see a WiFi device there but can't enable it, go to the services by pressing the Windows key and typing 'services.msc'. Find 'WLAN AutoConfig' and make sure it's running. Restart it if necessary. This can often fix visibility issues.
If you're unable to get it back, you might want to consider getting a WiFi dongle. It's a quick fix and can be a good workaround until you can sort out the driver issues.
This kind of issue has been popping up with the latest Windows 11 updates. A good first step is to go into your network adapters, disable the WiFi adapter, and then enable it again. That might just bring back your WiFi option!
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