I'm having a major issue with my Windows 10 PC. I'm not very tech-savvy, and I'm facing a problem where the screen just goes black and there's a flashing underscore on there. I've tried rebooting it and even unplugging it for a minute. I'm really unsure about what to do next, and I'm getting pretty frustrated!
2 Answers
First off, try unplugging everything from your PC, including the power cord. Press and hold the power button for about 30 seconds. After that, plug in just the power and see if it boots up normally. If that doesn't do the trick, you might need to create a Windows Recovery USB to repair your Windows installation. You can find instructions for that on Microsoft’s support site.
If you're not comfortable making a USB, you could always take your PC to a repair shop. They can help diagnose the issue for you. Just remember to explain to them what you’ve already tried!
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