I've recently started using a Yolocam S3 and I'm really enjoying it, but I'm facing an issue with the cables not staying in the port. The original USB-C cable that came with it has stopped working. I've tested various other cables like Logitech, Anker, and U Green, but none of them seem to fit properly and keep slipping out, causing my stream to drop whenever I move the camera. When stationary, it works perfectly, but I need to be able to move it around freely.
I even tried different brands like Starlink and Cable Matters, but I encountered the same problem. After getting a replacement camera, I still faced the same issue, which indicates it's not a dirty port or defective unit—it's a manufacturing problem. The customer support from Yolo mentioned that the USB-C port might be recessed slightly, which is affecting its tolerance when connecting cables.
The original cable was a USB to USB-C adapter that fit fine but has now stopped working. I'm really determined to make this work and need suggestions for a USB-C connector that fits, specifically for streaming and data transfer, not just charging. Any advice would be greatly appreciated!
2 Answers
It sounds like you're dealing with a cable geometry problem rather than just a standard charging versus data cable issue. Yolo’s manual suggests using the original cable for both power and data, and they mentioned that many USB-C plugs aren't seating correctly because of that recessed port.
Instead of experimenting with random cables, consider getting a replacement directly from Yolo or using your existing device-end cable with a good USB-A 3.0 extension on the computer side. This way, you can bypass that poorly fitting USB-C connection at the camera. If you really want to replace the whole setup, look specifically for a USB 3.0 cable that has a slim USB-C plug and a longer metal tip—it's crucial due to the port's design. Here are some helpful links to check out for more info and options.
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