I'm having trouble with my Lenovo IdeaPad laptop running Windows 11. I keep encountering a Blue Screen of Death (BSOD) with the message "irql_not_less_or_equal" and it mentions that NETIO.sys has failed. This usually occurs while I'm browsing YouTube. Initially, the errors were logged under ID 41 in the Event Viewer, but after I updated the BIOS drivers through the Lenovo app, the first BSOD that occurred showed ID 10016. Interestingly, the system is being reported as Windows 10 in the error logs even though it's actually Windows 11. I've included the dump file for analysis. Any advice would be really appreciated!
3 Answers
First, don’t stress about the OS showing up as Windows 10—Windows 11 is based on that kernel, so it’s normal for it to show that in some logs. For your BSOD, I recommend checking the minidump files in your system under C:WindowsMinidump. If you find any, zip them up and share them on a site like mediafire or catbox.moe. This will make it easier for us to provide you with accurate help. Also, running Windows Update can be crucial since it updates many system drivers automatically.
It sounds like a driver issue, especially since you're encountering BSODs while using YouTube. Make sure your network drivers (Intel WiFi or Ethernet) are up to date since NETIO.sys is related to networking. Try downloading the latest drivers directly from Intel's website. Additionally, a clean reinstall of the network driver could also help if it’s corrupted. Don't forget to check the IRQ settings in the Device Manager—ensuring that both Ethernet and Wi-Fi are set to the same IRQ might prevent conflicts!
If you're still facing issues after updating drivers, try booting your laptop in Safe Mode to see if the BSOD still occurs. This can help identify if the problem is due to third-party software. If the crashes stop in Safe Mode, it could point to a software conflict or a faulty driver. Also, double-check that all your BIOS settings are configured correctly, as sometimes BIOS changes can lead to instability.

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