I signed up for an annual ChatGPT subscription on my Mac using the "Continue with Apple" feature, but now I can't seem to access my subscription on the ChatGPT app for iOS. Instead, it shows a different email address and doesn't have the Pro features enabled. I assumed it would automatically sync, but it seems like I've bumped into a problem. Is there a way to use my subscription across both devices?
4 Answers
If the login info isn’t matching, check your iOS passwords app. If you stored your Mac login there, you can copy it using Universal Clipboard to log in on your iPhone.
Honestly, this is a bit annoying. It seems like the 'Sign in with Apple' feature creates a hidden email, which might be why you're having this trouble. Just make sure to use the right method when logging in across devices.
Try logging out of the ChatGPT app on your iOS device and then logging back in. You can find the logout option in the settings. Sometimes that helps to refresh your account and access your subscription again.
I ran into a similar issue! It turns out I had two different email addresses saved in my password manager—one for the subscription on Chrome and another for the iOS app, which was linked to a free plan. Double-check your email accounts to see if that's the problem too!
Yeah, that was my issue too! Make sure you're using the same email that you used to sign up.
Exactly! The hidden email can mess things up. It’s not really a ChatGPT issue; it’s more about how Apple manages those sign-ins.