I'm using an HP 255 G10 Notebook for work, where I remote into my office PC. At home, I have a solid setup with two monitors connected to my desktop via DisplayPort cables. I recently bought an Anker 8-in-1 USB-C hub to connect my mouse, two monitors (via HDMI), and a charging cable through the USB-C port. Unfortunately, it only recognized my mouse, which makes me think it's a compatibility issue—since it worked fine with my MacBook. It seems like my laptop's USB-C port doesn't provide display power. Right now, I'm using one HDMI monitor with the charger plugged in. What's the best way for me to use both monitors? Should I get a USB-C to USB-A adapter, or do I need a docking station with DisplayLink technology for my USB-A output?
2 Answers
The ability of your laptop's USB-C port to function with a hub depends on its specifications. If the port doesn't support DP Alt Mode (which should be marked with a DisplayPort icon or be a Thunderbolt port), then a regular hub won't work for video output. Since your laptop lacks these features, you'll need to look for a universal hub that doesn't rely on DP Alt Mode. What specific hub did you try? If it’s a basic model, it might not be suitable for your needs, so consider a different one if you want to connect two monitors.
You're right: your laptop’s USB-C port doesn’t support power delivery or video output. The hub you got likely relies on DP Alt Mode, which your laptop can't handle. A USB-C to USB-A adapter won't solve the issue either. Instead, you'll need something with DisplayLink technology or a USB-A video adapter. Just a heads up, the performance of USB-A video adapters can be hit or miss.
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