I woke up to an automatic update on my PC that messed up several drivers and caused crashes. After finding numerous Windows files corrupted, I tried to do a factory reset, but I discovered that the damage is so severe that my PC can't perform that reset. I'm completely at a loss on how to get my computer working again. I've heard I could use a USB drive to reinstall Windows, but I don't have any USB drives and I'm not tech savvy at all. I'm looking for help to figure out a basic step-by-step process to get my PC back up and running. What exactly do I need to fix this? Do I just need any USB drive? How do I install Windows on it? Will there be conflicts with my hardware? Do I need to buy a Windows key to reinstall? Is there truly no other way to reset my PC?
1 Answer
It sounds like you have a tough situation! If your PC is unable to reset due to the serious issues caused by the update, taking it to a reliable PC repair shop could save you a lot of headaches. They'll have the tools and knowledge to see what's really wrong.
But wouldn’t reinstalling Windows from a USB drive usually fix system issues? How can you tell if it's a hardware problem or just messed up drivers?