Hey everyone! I'm really struggling with my laptop and need some help. I'm getting stuck in a BSOD (Blue Screen of Death) loop due to a driver verifier DMA violation error (0xe6). I'm not very tech-savvy, so I'm at my wit's end. I've tried troubleshooting with commands like 'verifier /reset' and 'sfc /scannow', but they haven't worked. My laptop is primarily for college, and I just started using it this semester; it keeps kicking me out of assignments and exams, which is super frustrating! In Device Manager, the only issue I've found is with detection verification, which has a yellow exclamation mark. It says the drivers for this device aren't installed, and I can't find any compatible drivers. Can someone please help me figure this out? Thanks in advance!
2 Answers
Make sure to provide those dump files as mentioned, but keep in mind that minidumps often don't reveal which device is causing the issue. If you set your dump settings to Automatic Memory Dump, it will generate a kernel dump, which contains more information. You can read it using WinDbg to find specifics about the DMA violation. Just be cautious about sharing that kernel dump for security reasons. You can use the Windows Store to download WinDbg and follow the instructions to analyze the file. If you need help interpreting the output, feel free to share a screenshot.
If WinDbg isn't working, there are other tools like BlueScreenView that can help you analyze dump files more simply. But if you're considering a reset and you don't have important files, that might be the quickest way to clear the issue. Just remember to back up anything important if you change your mind!
You should start by collecting the dump files from the crashes. If you can boot into Windows normally or through Safe Mode, check the folder C:WindowsMinidump for any .dmp files. If you find any, zip the folder and upload them to a file-sharing site like catbox.moe. If you only have a few dump files, that's okay—just share what you have and make sure to set Windows to create Small Memory Dumps for future crashes following this guide.
I tried installing WinDbg, but I keep getting a pop-up saying it's not supported on my OS version. Are there any alternatives? I wouldn’t mind doing a full reset if that's a reliable fix, but I’m not sure if it would help.