I've recently reimaged some devices from Windows 11 Home to Windows 11 Pro, but I'm running into issues with the trackpad not working. The only way I've found to fix this is by signing into the device and manually installing the driver from the manufacturer's website, which is a hassle. I'm worried that most end users won't be able to set up the device without the trackpad functioning first. Has anyone experienced something similar? What are some solutions? I can manage the driver installation through Intune, but I'd like to fix this before involving that.
5 Answers
You might just want to add the drivers to your image from the start. It can make the whole process smoother and keep you from running into driver issues post-installation.
One option is to create your images complete with all the relevant drivers included. This way, you won't have to deal with missing drivers after deployment. Check out Microsoft's guide on how to do this! It can really save you some time during setup.
This takes me back! I remember the excitement of not having to manually install drivers anymore. It’s such a hassle when it happens. But yeah, needing to fix that before distribution is key.
Consider slipstreaming the driver directly into the Windows image during the setup process. If you're dealing with supported hardware, tools like OSDCloud can automate this for you. Also, if it's an HP EliteBook, I've found those sometimes need a touchpad driver preloaded to work right out of the box.
From my experience, with some Lenovo models, the trackpad driver needs to be installed as an application after the first boot. It might help to prepare for that scenario if you’re working with Lenovo devices.
Thanks for the suggestion! I’ll definitely look into that option.