I'm trying to assist a colleague with their old iPad (model MC979B/A, running iOS 9.3.5). The device is unlocked, but they're unable to log in to their Apple ID because they no longer have access to the email associated with it. This means they can't install any apps. The owner only knows the iPad unlock code. Any advice on what to do next?
2 Answers
It seems like your colleague needs to reset their Apple ID password but since they can't access the email, that could be tricky. They might want to try Apple's account recovery options on their website. If that doesn't work, you might have to look into third-party solutions or contact Apple support for deeper help. Just keep in mind that, given the age of the iPad, some apps may no longer be compatible with iOS 9.3.5.
That iPad model you're dealing with is pretty ancient. Honestly, it might be hard to get it running smoothly with newer apps. But since your colleague just wants to use it for their kid, it might be fine for watching videos and playing old games. Just make sure you don't try to update it past iOS 9.3.5, or it may not work at all!
Thanks for the heads up! They'll probably just need it for a couple of simple tasks anyway. Any idea if it's possible to jailbreak it?
Yeah, the recovery process can be really cumbersome without email access. It's a shame because an iPad that old can still be useful for light tasks!