I'm the sole IT support for about 40 locations, and I'm experiencing some anxiety as I prepare for a two-week paternity leave. Even with detailed documentation and instructions left behind, I still receive calls when I'm away, often for minor issues. The centralized IT team doesn't cover my responsibilities, and I'm concerned about being contacted during my leave. Should I push for additional support or start training someone else to help out?
2 Answers
Congrats on the baby! You're in a tough position managing that alone. It's basically a red flag for your company's structure. If you go off and major issues arise, that could be a wake-up call for management about the importance of having backup. I'd suggest discussing this with them before you leave and maybe start training someone within the ranks.
Managing IT for 40 locations alone sounds overwhelming! Honestly, it's a lot of responsibility for one person, and it's understandable to feel anxious about your upcoming leave. You definitely need more support—whether that's hiring someone or utilizing a managed service provider (MSP) for backup during your absence. Don't forget to consider how you'd handle emergencies if they arise while you're unavailable. It's time to advocate for yourself and make the case for hiring additional help!
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