I've got my old iPad and I can log in, but I'm stuck trying to recover my Apple ID. I know the password and the phone number associated with the account, but I don't have access to the email or the card on file anymore. When I tried the recovery steps, it asked for a payment method, which I can't provide. Apple support has said they can't help since I lack the necessary payment info. Is there any way out of this situation? It's a 12.9 inch 5th generation iPad running version 15.6.
2 Answers
I remember seeing your post earlier! It seems you're in the account recovery process, which can take some time. Just hang tight—Apple’s system might still be working through your request.
Make sure to scroll down through the recovery options. Sometimes there are other choices available that you might miss. The payment method is often marked as optional, so don’t get too hung up on it right away.
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