I recently bought a used iPhone 13 Pro Max, but it's locked to the previous owner's iCloud account. They don't remember the password or the Gmail associated with it. Unfortunately, there are no Apple service centers in my country due to economic sanctions, and the account was set up using an American number from a website. Is there any way I can remove this account lock? Sorry if my English isn't perfect; I used Google Translate.
2 Answers
It sounds like you might have bought a stolen phone. Without the original owner's credentials, it's really tricky to unlock the iCloud account. The best advice I can give is to try contacting Apple Support online, but without proof of purchase, they may not be able to help you. Just be cautious in situations like this in the future!
You could try using the phone as is. I understand it’s locked, but if you can still use it for other things, that could be a temporary solution while you explore options. Just make sure to keep it in good condition in case you end up needing to resell it or get it unlocked later!
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